Real-World Scenarios
Understanding how accountability breaks down in practice helps clarify why human-mapped liability matters. Click on any scenario below to learn more about how clear liability rules would change the incentives for everyone involved.
Autonomous Customer Support Agent
An AI agent handles customer service requests, including issuing refunds, applying credits, and modifying account settings.
Trading and Procurement Agents
AI systems execute financial trades or make purchasing decisions on behalf of organizations, often operating at speeds and scales that preclude human oversight of individual transactions.
Infrastructure Management Agents
AI systems manage cloud infrastructure, network configurations, and operational technology, making decisions that affect system availability, security, and performance.
Multi-Agent Coordination Systems
Multiple AI agents work together to accomplish complex tasks, with each agent making decisions that affect the others and the overall outcome.